Republican Presidential Debate Raises Hard-Hitting Issues With VA

Republican Presidential Debate Raises Hard-Hitting Issues With VA

March 14, 2016

Republican Presidential Debate Raises Hard-Hitting Issues With VA

There has been a lot of buzz surrounding the current, and many would say disturbing, state of the Department of Veteran Affairs and its treatment (or lack there of) of the veterans they are supposed to be taking care of.

This was one of the biggest topics in the latest presidential debate, and how to remedy the VA's current state of disarray. Although this topic was briefly discussed during the debate, the really question is WHEN will this major issue be studied and solved?


The latest news on the VA's shortcomings resulted in an extremely tragic end.

Due to the US Department of Veterans Affairs’ failures to provide timely aid, a veteran has committed suicide. A congressional hearing has revealed Iraq War veteran Thomas Young tried calling the emergency hotline and went unanswered and to voicemail. He committed suicide the next day…the day after that? The VA finally returned his call.

After retuning from Iraq in 2004 and being diagnosed with post-traumatic stress disorder, the 30-year-old tried to seek treatment for alcohol abuse, but was denied because he wasn’t suicidal.

According to a recent inspector general’s report, there have been multiple veteran complaints about reaching a voicemail. Even more, some of the VA workers of the hotline did not know there was a voicemail system:

We found 3 of the 41 complaints made to the VCL in FY 2014 were claims that calls were transferred to a voicemail system,” the report reads. “Our review identified over 20 calls that were routed to voicemail at 1 of the backup centers. When VCL management investigated these complaints, they discovered that the backup center staff were not aware the voicemail system existed; thus, they did not return these calls.

Other complaints have come to the surface involving veterans being placed on hold for over 20 minutes, and one claimed that it took three hours for an ambulance to reach his residence after the Crisis Line requested it, other complaints include not being informed correctly, among other things:

These incidents involved responders allegedly ending calls without providing assistance, inappropriately transferring calls, and telling callers to contact another organization.

24 of the 27 (89 percent) orientation checklists did not have all of the checklist items marked as completed and/or were not signed or dated by the responders’ supervisors. We also found no evidence that 18 (55 percent) of the 33 responders had taken a postorientation test.


Healing Heroes Network (HHN) has been providing financial assistance to our veterans since 2008. As a non-profit organization, HHN's primary focus is to provide the means for wounded warriors to get the treatment and therapies they deserve and need.

Along with sweepstakes advertised at Hero Giveaway, HHN solely relies on the graciousness of their followers on Facebook through donations, merchandise, and entries to HG's giveaways.

Thanks for your continued support for our troops. For more information, and to donate to the cause, click the link below!


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