Healing Heroes Network/ HeroGiveaways Privacy Policy

Privacy Policy

Your right to privacy while using the World Wide Web is very important to Healing Heroes Network, Inc. ("Healing Heroes Network") and HeroGiveaways ("HeroGiveaways"). Healing Heroes Network/ HeroGiveaways is committed to helping you maintain control over your personal data while fostering the growth of a more interactive, engaging, and personalized web experience. We respect your right to control how much information you provide about yourself. When you are making a donation, purchasing a product, expressing an interest in referring a veteran or provider for one of our programs, or subscribing to our online newsletter, we ask you for personal contact information such as your name, mailing address, phone number and e-mail address. We may use this contact information to provide you with a receipt; to contact you to clarify or obtain information about an order you placed, a donation you made, or a veteran or provider you have referred; or to send you additional information about Healing Heroes Network/ HeroGiveaways. Healing Heroes Network/ HeroGiveaways provides an opportunity allowing you the option to opt-out on all Healing Heroes Network/ HeroGiveaways and affiliated Web sites. The following Privacy Policy (”Policy”) describes how we collect, protect and use information we receive from visitors to Healing Heroes Network/ HeroGiveaways and affiliates web sites, including HealingHeroes.org, HarleysforHeroes.com, HealingHeroesFreedomFest.com, and GolfingForHeroes.com (the “Site(s)”). By using one of our Sites, you agree to the terms of this Policy. This Privacy Policy applies only to information collected through our Sites and not to information collected offline.

1. What Personally Identifiable Information Is Collected

We do not collect personally identifiable information on our Sites unless you voluntarily provide information about yourself via an electronic mail message or by filling out one of our online forms. By “personally identifiable information,” we mean data that is unique to an individual, such as a name, address or telephone number. For example, if you send us an email or call us, we may use the information you provide to follow up via telephone or email. The information you provide will be kept confidential and will be used only to support your continued relationship with Healing Heroes Network/ HeroGiveaways.

We may conduct contests, sweepstakes and surveys through our Sites. We request contact information from you in connection with your participation for the purpose of conducting the promotion. Any personal information collected may be used by us or the sponsors of the contest, and may be associated with registration information.

No software or hardware techniques are employed to capture a visitor’s email address or other personally identifiable information. Healing Heroes Network/HeroGiveaways does not monitor individual traffic patterns on our Sites, and we do not use invisible images to track how you use our Sites. Our hosting company may collect anonymous, aggregate information or statistics related to Site usage. These statistics indicate the total number of hits, the total number of page hits, the number of kilobytes transferred from our Sites, and the IP address of the visitor. If we decide to use this information to analyze Web traffic in the future, we will only be able to measure the number of visitors to our Sites and the addresses of the web sites from which our visitors come. Email addresses and other personally identifiable information are not available to us unless you affirmatively supply such information.

2. How the Information You Provide Is Used

Should you send us your comments or questions via email to any email address provided on one of our Sites, we will only share your communications with our employees or agents most capable of addressing your questions and concerns. We will retain your communication until we have done our very best to provide you with a complete and satisfactory response and then we will either discard it or, in some cases, archive it. We share your personal information with our agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions, order processing and sweepstakes fulfillment. From time to time, our advertising and promotional partners may desire to use information collected through our Sites to call your attention to promotions and offers they believe might interest you. If you prefer not to receive direct communications sent by our advertisers or promotional partners, you will be given an opportunity to decline before you provide us any information we might use for this purpose. If you decline at the time you provide us with information, you will not receive email or other communications sent directly by our advertisers utilizing information collected from our Sites, though we may on occasion send you information on their behalf. In all cases, however, we will use your information only as permitted by law.

Except as provided herein, we will not disclose personal information unless we are required to do so by law. or we in good faith believe that such action is necessary to (a) comply with the law or with legal process; (b) protect and defend our rights and property; (c) protect against misuse or unauthorized use of any of our Sites; or (d) protect the personal safety or property of our users or the public.

3. Security of Information Sent to Us

Please note that, unless we expressly advise you otherwise, the e-mail functionality on our Sites does not provide a means for completely secure and private communications between us. Like all unencrypted Internet email communications, your email may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use email to communicate information to us that you consider to be confidential. While we strive to protect your personal information, Healing Heroes Network/HeroGiveaways cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we will use our commercially reasonable efforts to ensure its security on our internal systems. Depending on the nature of the inquiry, your communication may be discarded or archived.

4. Security of Financial Transactions

In addition to personal contact information, we sometimes ask for billing information, such as your billing address and credit card number when you make a donation, purchase a product, enter a sweepstakes, or participate in a fundraiser. All financial transactions on our Sites use an encrypted channel, take place on secure servers, and occur in real time. We use secure servers to gather and process your billing information. Your billing information is not shared with any other organizations, and your credit card number is not retained once your transaction has been authorized and processed. If you wish, you may contact us via e-mail at info@healingheroes.org regarding this privacy policy.

5. Disclosure of Customer Information through Transfers and Requests

As we continue to develop, we may buy, merge or partner with other companies or businesses, and in so doing, acquire customer information. In such transactions, user information may be among the transferred assets. Similarly, in the unlikely event that a portion or substantially all of Healing Heroes Network/ HeroGiveaways assets are transferred to a third party, the information you have voluntarily provided to us, including your email address, would likely be one of the transferred assets. In some instances, we ask for contact information for people other than yourself including, for example, email addresses of friends to whom you believe may have an interest in Healing Heroes Network/HeroGiveaways or any of its activities, or the mailing address of someone you wish us to notify of a donation you have made. The information we collect is used to send the donation notification or information you requested and/or to inform the recipient of Healing Heroes Network/HeroGiveaways updates, program information, and opportunities to get involved. Such contact information is not shared with any other organizations.

6. Our Commitment to Veteran's Privacy

We recognize the importance of protecting the privacy of veterans. Healing Heroes Network/HeroGiveaways only collects personally identifiable contact information from veterans who are referred or referring themselves as potential program recipients, however we do not share it in any other way or with any other parties. We do not give the ability to publicly post or otherwise distribute personally identifiable contact information in any way. Sites that support Healing Heroes Network/HeroGiveaways programs, are directed to adults at least eighteen (18) years old, and when a user discloses personal information through one of our Sites, the user is representing to us that he or she is an adult. If a child has provided us with personal information, that a parent or guardian wishes to be removed,email us at info@healingheroes.org, and we will promptly delete the child’s information from our records.

7. Privacy Policies of Web Sites Not Under Our Control

For your convenience, our Sites may provide links to various web sites that we do not control. When you click on one of these links, you will be transferred out of our Sites and connected to the web site of the organization or company that you selected. We are not responsible for the nature, quality or accuracy of the content or opinions expressed in such web sites, and such web sites are not investigated, monitored or checked for quality, accuracy or completeness by us. Inclusion of any linked web site through one of our Sites does not imply or express an approval or endorsement of the linked web site by us, or of any of the content, opinions, products or services provided on these web sites. Even if an affiliation exists between Healing Heroes Network/HeroGiveaways and a third-party web site, we exercise no control over linked sites. Each of these linked sites maintains its own independent privacy and data collection policies and procedures. If you visit a web site that is linked to or from one of our Sites, we encourage you to consult that web site’s privacy policy before providing any personal information and whenever interacting with any web site.

8. Access and Correction

You have a right to know about the personal information that Healing Heroes Network/HeroGiveaways has collected through our Sites, including the right to correct, amend or delete the information that Healing Heroes Network/HeroGiveaways has on file if it is incorrect. You may also change the status of whether you wish to receive alerts, newsletters and communications at anytime. If you do not wish to participate in our activities or if you wish to modify the frequency of future communications from Healing Heroes Network/HeroGiveaways, please write us at the address below or email at info@healingheroes.org.

9. Modifications to This Privacy Policy

Please bear in mind that we may change the content or design of any of our Sites, and consequently, this Policy at any time in the future. Notice of any revisions will be posted to this page, so please revisit this page from time to time to ensure that you are aware of any changes to it. You are responsible for reviewing this Policy periodically, and your continued use of our Sites following any modifications to this Policy will be conclusively deemed acceptance of any changes.

Healing Heroes Network/HeroGiveaways welcomes comments and questions about this Policy and about any of our Sites. We are dedicated to protecting your personal information while providing a robust and friendly web environment.

10. User Agreement

By using any of our Sites, you signify your agreement to the terms of this Policy. If you do not agree with the terms of this Policy, please do not disclose any personal information through any of our Sites. You further acknowledge that the information on the Sites is provided “as-is” for general information only. Healing Heroes Network/HeroGiveaways makes no warranties of any kind regarding our Sites, including but not limited to any warranty of accuracy, completeness, currency, reliability, merchantability, or fitness for a particular purpose, or any warranty that these pages, or the server that makes them available, are free of viruses or other harmful elements, and such warranties are expressly disclaimed. You agree that you will hold harmless Healing Heroes Network/HeroGiveaways, its agents representatives, consultants, vendors, its officers, directors and employees from all claims arising out of or related to your access or use of or your inability to access or use, the Sites or the information contained on our Sites or other Web sites to which it is linked, including but not limited to claims that you have found something you have heard, viewed or downloaded from the Sites or other Web site to which they are linked to be obscene, offensive, defamatory or infringing upon your intellectual property rights. In no event will Healing Heroes Network/HeroGiveaways or the contributors of information to the Sites be liable to you or anyone else for any decision made or action taken by you in reliance on such information or for any consequential, special or similar damages, even if advised of the possibility of such damages. You acknowledge that opinions and recommendations contained on the Sites are not necessarily those of Healing Heroes Network/HeroGiveaways or endorsed by Healing Heroes Network/HeroGiveaways.

11. Sites

Our Sites (excluding linked sites) are controlled by Healing Heroes Network/HeroGiveaways which is headquartered in the State of Florida, United States of America. Sites can be accessed from all 50 States as well as United States Territories and other countries around the world. As each of these places has laws that may differ from those of Florida, by accessing the Sites both you and Healing Heroes Network/HeroGiveaways agree that the statutes and laws of the State of Florida, without regard to conflicts of law principles thereof, will apply to all matters arising from or relating to use of these Sites. Best efforts will be used to resolve any and all claims and disputes arising under use of the Sites through good faith negotiations and without initially resorting to litigation, arbitration or other similar proceedings. If the parties to a dispute hereunder are unable to resolve such claim or dispute via good faith negotiations, the parties will agree, prior to commencement of any legal action or suit, to submit to at least one day of non-binding mediation in Tampa, Florida with a mediator chosen jointly and paid for equally by the parties. Any legal action, suit, or proceeding with respect to the use of the Sites will be brought exclusively in federal court in Tampa, Florida and each party consents to the jurisdiction of said court for all matters that arise under said use of Sites. All costs for legal representation in suits in which Healing Heroes Network/HeroGiveaways is named as defendant shall be paid by each respective party regardless of the outcome of the suit. Except where prohibited, any and all legal action, suit or proceeding with respect to the use of the Sites will be resolved individually, without respect to any form of class action. Healing Heroes Network/HeroGiveaways makes no representation that materials on the Sites are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access the Sites from other locations do so of their own initiative and are responsible for compliance with local laws

12. Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

13. How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production. To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping. Third party links In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work). Changes to our policy If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on September 27, 2014.

Any comments or questions regarding Healing Heroes Network/HeroGiveaways electronic information privacy practices may be directed to our Webmasters atinfo@healingheroes.org. You may also send a letter to:

Healing Heroes Network/HeroGiveaways 31640 US Hwy 19 North, Suite #2 Palm Harbor, FL 34684. Thank you for your interest.